Privacy Policy
Last updated: 25 August 2026
This Privacy Policy explains how OrcaCap LLC (“OrcaCap”, “we”, “us”, “our”) collects, uses, shares and protects information when you visit orcacap.com or contact us through this website.
Who we are
OrcaCap LLC
905 W Oltorf St, Austin, TX 78704, USA
Phone: (512) 316-7382
Email: hello@orcacap.com
Information we collect
Information you give us. When you complete a form on this website, we collect the information you provide, which may include your name, business name, business email address, telephone number, information about your business and its revenue, the amount of funding you are seeking, and any message you send us.
Information collected automatically. When you visit our website we may collect your IP address, device and browser type, operating system, pages viewed, time spent on pages, and the website or search term that referred you. This is collected through cookies and similar technologies, and only where you have consented.
Call recordings. If you speak with us by telephone we may record or monitor the call for training and quality purposes. You will be informed at the start of the call.
We do not knowingly collect information from anyone under 18, and our services are offered only to businesses.
How we use your information
We use the information we collect to respond to your enquiry and discuss funding options with you; to assess whether we or our funding partners may be able to assist; to verify your identity and the business you represent; to conduct background checks and credit inquiries where permitted, as described in our Terms and Conditions; to send you information about our services where you have agreed to receive it; to prevent fraud and protect the security of our website and business; to comply with our legal and regulatory obligations; and to improve our website and services.
How we share your information
We may share your information with funding partners and lenders, so they can assess whether they are able to offer funding to your business; with service providers who support our business, including CRM, hosting, telephony, email and analytics providers, acting on our instructions; with credit reporting agencies and background check providers; with professional advisers, including lawyers, accountants and auditors; with government authorities or law enforcement, where we are legally required to disclose; and with a purchaser or successor in the event of a merger, acquisition or sale of assets.
We do not sell your personal information for money.
How long we keep it
We keep enquiries that do not proceed for 24 months from last contact. We keep customer records for 6 years after the relationship ends. We keep marketing consent records for the duration of the consent plus 24 months. We keep call recordings for 12 months.
Cookies and similar technologies
Our website uses cookies and similar technologies to operate the site, understand how it is used, and, where you consent, to support marketing and advertising.
Essential cookies are necessary for the website to function and are always active. Analytics and marketing cookies are used only where you have given consent through our cookie banner. You can change your choices at any time using the cookie settings control on our website.
For a full list of the cookies we use, including what each one does and how long it lasts, please see our Cookie Policy.
Your choices
Marketing. You may opt out of marketing communications at any time by using the unsubscribe link in any marketing email, replying STOP to any text message, or contacting us directly.
Telephone. You may ask us to stop calling you by contacting us at (512) 316-7382 or hello@orcacap.com.
Cookies. You may change your cookie preferences using the cookie settings control on our website.
Your data. Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, and to opt out of certain processing. To make a request, contact us at hello@orcacap.com. We will not discriminate against you for exercising these rights.
Security
We maintain physical, electronic and procedural safeguards designed to protect your information, including encryption in transit, access controls limiting employee access to those with a business need to know, and secure storage of records. No transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-party websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top shows when it was last changed. Material changes will be brought to your attention.
Contact us
OrcaCap LLC, Attn: Customer Service
905 W Oltorf St, Austin, TX 78704, USA
Phone: (512) 316-7382
Email: hello@orcacap.com